xbajae Terms and Conditions —
Membership & Gaming Rules

1 General Provisions

These terms and conditions apply to the use of the xbajae platform and all of its services. xbajae is an online gaming and Sports Betting platform that provides an entertaining gaming experience for players in Bangladesh. In this document, "xbajae", "we", and "us" refer to the organization operating the platform, while "you", "member", and "user" refer to the individual using the platform.

Xbajae reserves the right to update these terms and conditions at any time at its discretion. Members will be notified through appropriate channels before any changes take effect. Continued use of the platform after such changes constitutes your acceptance of the updated terms.

• These terms and conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail.
• All xbajae services are operated for entertainment purposes.
• The platform operates under a valid license, with fairness ensured through regular third-party audits.
• All game outcomes on xbajae are governed entirely by a Random Number Generator (RNG).

2 Account Registration & Eligibility

The following eligibility requirements must be met to open an account on xbajae. Membership is open only to individuals who are legally permitted to participate in gaming or betting activities.

• Each individual may only create one account — multiple accounts using the same name, address, email, phone number, or payment method are not permitted.
• All information provided during registration must be truthful, accurate, and complete.
• Xbajae may request a government-issued ID, proof of address, or other documents at any time for identity verification purposes.
• Your account password must be kept strictly confidential and must not be shared with any third party.
• Xbajae accounts may not be transferred or sold to any other person.
• If you notice any suspicious activity on your account, contact xbajae support immediately.

3 Deposit & Withdrawal Rules

Xbajae handles all deposits and withdrawals through secure payment gateways. Every financial transaction is protected by SSL encryption. xbajae accepts payments via mobile banking, bank transfer, and various e-wallet services.

• Deposits are generally credited to your account instantly or within a few minutes.
• Withdrawal requests typically take between 15 minutes and 24 hours to process.
• Full KYC verification and a security review must be completed before withdrawals can be processed.
• Withdrawals must be made using the same payment method used for the deposit — this policy is in place to prevent money laundering.
• Minimum deposit and withdrawal limits are shown in the Payments section of the platform.
• Additional fees may apply for currency conversion or international transactions on xbajae.
• If you experience any issues with a deposit or withdrawal, please contact the support team.

4 Bonus & Promotion Terms

Xbajae regularly offers a variety of bonuses and promotions — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus offer has its own terms and wagering requirements that must be read before claiming.

• Accepting a bonus is optional — you can make a deposit without claiming any bonus.
• Bonus funds may not be withdrawn before the wagering requirements have been met.
• Having more than one active bonus at the same time is generally not permitted unless explicitly stated otherwise.
• Xbajae reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, xbajae may review the account and cancel any bonuses where necessary.
• Promotional offers cannot be applied after their expiry date.
• Free spins may be subject to restrictions on eligible games and bet amounts.

5 Gaming Rules & Regulations

All members must follow certain ground rules while gaming on the xbajae platform. These rules apply equally to everyone and are in place to ensure a fair gaming environment.

• All game outcomes are determined by a certified Random Number Generator (RNG) — no manipulation is possible.
• The RTP (Return to Player) rate for every game is disclosed — members can view this information at any time.
• If a technical issue occurs during a game, the relevant round may be considered void.
• If match results change after a bet has been accepted in Sports Betting, settlement will follow the applicable rules.
• In Live Casino games, the dealer's decision is final.
• Any dispute regarding a game outcome must be raised with the support team within 24 hours.

6 Prohibited Activities

The following activities are strictly prohibited on xbajae. Violating these rules may result in immediate account closure and forfeiture of all deposited funds.

• Operating multiple accounts under the same identity (multi-accounting).
• Bonus abuse — collecting bonuses through multiple accounts or coordinated methods.
• Using software, bots, scripts, or any other automated means to play games.
• Intentionally exploiting any vulnerability or bug in the platform.
• Using the platform for money laundering or any other illegal financial activity.
• Any attempt to harass, defraud, or harm other members.
• Creating and operating an account with a false identity or fraudulent information.

7 Privacy & Data Protection

Xbajae takes the privacy of your personal information seriously. We only collect data that is necessary to operate the platform and deliver our services.

• Your personal information is never sold or shared with third parties.
• Information may be disclosed only where required by law or upon request by a regulatory authority.
• All data is protected with 256-bit SSL encryption.
• For more details, visit our Privacy Policy Read.

8 Responsible Gaming Policy

Xbajae believes gaming should be a source of entertainment and should never lead to financial or psychological harm. That is why we provide a range of tools and support services to promote responsible gaming.

• Set your own daily, weekly, and monthly deposit limits.
• Use our Self-Exclusion service if needed — lock your account for a set period of time.
• Track your gaming session time and take regular breaks.
• Never bet beyond your means — gaming is entertainment, not a source of income.
• If you notice signs of gaming addiction, please seek professional support.

9 Account Suspension & Closure

Xbajae reserves the right to suspend or permanently close any account without prior notice in the following circumstances.

• Breach of any provision of these terms and conditions.
• Creating or operating an account using false information.
• Failure or refusal to complete identity verification.
• Suspicious financial activity or potential money laundering.
• Any activity listed under the Prohibited Activities section.
• Orders issued by a court or regulatory authority.

Upon account closure, any valid withdrawable balance will be returned, but bonus funds will be forfeited. Members may also request account closure at any time.

10 Changes to Terms & Dispute Resolution

Xbajae reserves the right to partially or fully update these terms and conditions at any time. Members will be informed via email or platform notification before any changes come into effect.

• If you do not agree to the updated terms, you will have the option to close your account.
• Any disputes will first be addressed through the xbajae support team.
• If the matter is unresolved through the support team, independent third-party mediation will be sought.
• These terms and conditions are governed by the laws of the platform's licensing jurisdiction.
• In any dispute relating to game outcomes, xbajae's server logs will serve as the definitive record.